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Store Policy
SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets
Layer (SSL) software is the industry standard and among the best software
available today for secure commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so that it cannot
be read over the internet.


THE PRIVACY POLICY.

We respect and are committed to protecting your privacy. We may collect
personally identifiable information when you visit our site. We also automatically
receive and record information on our server logs from your browser including
your IP address, cookie information and the page(s) you visited. We will not sell
your personally identifiable information to anyone.


Shipping & Returns

 

All orders will be processed and shipped within 48 business hours except where noted. Shipping by UPS Ground normally takes 5 business days or less for delivery within the continental United States. If no one is home during the day, a notice will be left on your door with instructions on how to receive your package. If your delivery address is a PO Box, your order will be shipped via First Class Mail assuming the item meets the United States Postal Service size and weight guidelines. Please call 1-818-760-9500 or e-mail our customer service department if you have any shipping questions.


Additional shipping fees

 

Some heavy and oversized items require extra shipping fees based on size or weight. These fees will be added to an item's price, in addition to its standard shipping cost. If an item requires extra shipping it will be noted in the item's description.

Alaska, Hawai, Puerto Rico, and Guam

 

Alaska, Hawaii, Puerto Rico, and Guam must be shipped via 2-day air or United States Postal Service. Some items require additional truck or air shipping charges and you will be notified where applicable. Please call 1-818-760-9500 or e-mail our customer service department if you have any questions or concerns.

International Orders

 

Pro Boxing Supplies is THE worldwide distributor of boxing equipment. We will ship anywhere in the world. For international shipping, please be sure to select the international shipping option at the checkout. International shipping charges include all customs, duty, and taxes where applicable. Please call 1-818-760-9500 or e-mail our customer service department if you have any additional questions or concerns regarding international orders.

 

International orders that contain backordered items will not ship until all items are available.

Next Day Air

 

All next day air orders must be placed online by 12:00 PM CST to ensure same day shipping. To accommodate your expedited shipping needs after 12:00 PM CST, please call 1-818-760-9500 for air shipping options and delivery expectations.

APO-FPO

 

Before placing your order, check to be certain all parcels will be accepted and delivered to your APO-FPO location. All APO-FPO shipments will be sent insured Priority Mail via the United States Postal Service. Size limits may exist on some items. You will be contacted via e-mail if items ordered are not consistent with the United States Postal Service size and weight regulations. Please call 1-818-760-9500 or email our customer service department if you have any questions or concerns regarding APO-FPO shipments. All APO-FPO shipping will be quoted via email before shipment.

 

Air shipping above is stated for single item purchases only. If you have multiple items, call 1-818-760-9500 or email for a quote. Heavy or oversize item charges still apply. Some heavy or oversized items, as noted in their product description, require additional shipping charges that will be added to the prices listed above. Pro Boxing Supplies reserves the right to change the prices shown above without prior notice and to invoice at the corrected price.

 

Some items require extra shipping based on size or weight that will be added to the prices above. If an item requires extra shipping it will be noted in the items description.

Our satisfaction guaranteed policy

 

You may return any item for refund/credit or exchange for any reason if it is in "resalable" condition within 120 days. (This policy does not apply to video tapes, books, or custom made items.) This warranty does not cover normal wear and tear that results from the use of our products. Use of our products in a manner other than that for which they were manufactured also nullifies this warranty. Please call 1-818-760-9500 or email our customer service department if you have any questions or concerns regarding our warranty policy.

Returns

 

If a product develops a problem or is not useable due to a manufacturer's defect, complete the blank Return/Exchange Form on the back of the invoice that accompanied your order describing the reason for your return and the action you would like taken. This Return/Exchange Form must accompany all returns; if you no longer have your invoice you can print a blank Return/Exchange Form here. FREE Adobe Acrobat Plug-In required viewing the document.

 

Send all returns to:

PRO BOXING SUPPLIES

Attn: Returns Department

4405 Laurel Canyon Blvd.

Studio City, CA 91607

It is recommended that you send all returns back via UPS. All returns and exchanges must have a Return Merchandise Authorization (RMA). Please contact Pro Boxing Supplies at 1-818-760-9500 or or email our customer service department to receive the RMA. Send your package insured and postage paid. There will be no credits or refunds for return shipping charges. If you request that we replace or exchange an item you will be responsible for paying the re-shipping charges. The product return itself is authorization for your credit card to be charged for these fees. While we make every effort to process all requests in a prompt fashion, please allow 10-15 business days on all returns, exchanges, refunds or credits.

 

There will be no credits or refunds for any merchandise more than 120 days after purchase. There will be no refunds or exchanges on all videos, DVDs and books. Please call 1-818-760-9500 or email our customer service department if you have any questions regarding returns.